STEP 1 - Select the item of interest and click "Add to cart."
STEP 2 - Go to the order registration page, fill out the contact information and click on "Checkout"
STEP 3 - After successful registration, go to the order information page (also it can be done from the list of orders in the Personal Area), click "Pay"
STEP 4 - On the bank page, enter the details of the card and click the "Pay" button.
STEP 5 - A check will be sent to the mail indicated when placing the order, which must be presented upon receipt of the order.
Payment is made through PJSC SBERBANK using the following payment systems:
The card holder accesses the website of the online store and forms an order for payment for goods / services, confirms the conditions for placing an order (name of goods, delivery method, choice of means of payment, payment amount) and selects a bank card as a means of payment. goods / services using bank cards on the Internet is carried out using 3DSecure technologies.
The online store processes the order and creates a request in the SPEP to register the order of the Cardholder. In the online store request, a set of order data is sent & ndash; description of the order, amount, return addresses to which the Cardholder should be returned in case of successful and in case of unsuccessful payment, etc. In case of successful order registration, SPECT returns a unique order number to the online store.
The online store redirects the card holder to the payment page of the SPEP, which displays payment parameters, and it is also proposed to enter the card details. The cardholder selects the type of card to which he will pay and enter information about the parameters of his card:
A special password is a digital / alphanumeric sequence that uniquely identifies a customer as a Card Holder. A special password is verified by the issuing bank.
The service provider verifies the correctness of the format of the entered card parameters and carries out additional procedures for authenticating the Cardholder in accordance with international standards (3DSecure) and transmits the request for authorization of the transaction to the Bank.
The bank checks the right of the online store to conduct the transaction in accordance with the registration and carries out the authorization of operations in the order established by the relevant international payment systems.
If a negative authorization result is received, the Bank sends a notice of refusal to the SPECT, which in turn passes this information to the online store and to the Cardholder, specifying the reasons for the refusal.
If a positive authorization result is received, the Bank sends a confirmation of the positive result of the operation authorization to the SPD. SPEP simultaneously transmits confirmation of the positive result of the transaction authorization to the online store and to the Cardholder.
After receiving a confirmation of the positive result of the authorization, the online store provides the service (carries out work, releases the goods) to the Cardholder.
The processing of successfully authorized transactions is performed automatically no later than the next working day after the day of the transaction.Cancel the payment for goods / services on the Internet.
In case if after the operation of payment for goods / services using the card on the Internet there was a need to cancel it (Card Holder refused the order, etc.), the online store can cancel the operation. Cancellation of the transaction is carried out before the Bank carries out the procedure for closing the day (before 11:59 pm Moscow time on the day of the transaction) in accordance with the "E-commerce Software & Hardware" manual.
For cancellation of an operation after the Bank carries out the procedure for closing a day, it is necessary to fill in the & laquo; Request for cancellation of the operation & raquo; in the form of Attachment # 5 to this Agreement and submit it to the Bank.Return operation (refusal of services) paid by the card on the Internet.
In case the Cardholder returns the goods, the Company checks the availability of this order on its database and prepares an application for a refund and provides it to the Bank. The application must be signed by persons authorized to sign in accordance with the card with specimen signatures and seal imprint and sealed with the stamp of the Enterprise. The bank refunds operations & laquo; refund of purchase & raquo; to the card by which the goods / services were paid.